Privacy Policy

Golfers Algarve / Privacy Policy

Golfers Algarve Ltd promises to respect any personal data you share with us, to process your data securely and keep it safe. We aim to be clear when we collect your data and not do anything you wouldn’t reasonably expect.

This privacy policy sets out, in line with the General Data Protection Regulation (GDPR) 2018, what we will and will not do with your information.

This policy includes:

  • Where we collect information about you from.
  • What personal data we collect and how we use it.
  • How we keep your data safe and who has access.
  • How long will we hold your data
  • Right of access and correction of your information.
  • Changes to this Policy.

How to contact us.

If you have any questions, comments or suggestions, please let us know by contacting the Data Controller at Golfers Algarve, Casas Algarvias, Moradia 7, Malhada Velha, Ferreiras, 8200-568, Portugal.

Where we collect information about you from

We collect information in the following ways:

VISITORS TO OUR WEBSITE

Like most websites we use ‘cookies’ to improve your experience on our website and for functionality purposes. Cookies mean that a website will remember you. They’re small text files that sites transfer to your computer, phone or tablet.
The website uses a cookie for Google Analytics. It does not capture or store personal information, but merely logs the user’s IP address which is automatically recognised by the web server. This is used to record the number of visitors to our site and volumes of usage.

For more information about Google Analytics visit the Google Analytics website.

If you do not wish to accept cookies on to your machine you can disable them by adjusting the settings on your browser.

 

LINKS TO OTHER WEBSITES

This privacy notice does not cover the links within our site linking to other websites including social media. We encourage you to read the privacy statements on the other websites you visit.

PEOPLE WHO REQUEST AND/OR USE OUR SERVICES (CLIENTS)

We have to hold the details of the people who have requested our services in order to provide them. However, we only use these details to provide the service which the person or company has requested and for other closely related purposes.

We store client and supplier details for business purposes whether for day to day email communications, within our accountancy packages for invoicing and within our customer relationship management system which we use for tracking and managing client projects and communication.

What personal data we collect and how we use it

The type and quantity of information we collect and how we use it depends on why you are providing it.

CLIENTS
If you request or use our services we will usually collect:

  • Your name.
  • Your contact details

We will mainly use your data to:

• Provide you with the services, products or information you asked for.

• Administer your services and manage service delivery.

• Keep a record of your relationship with us.


SUPPLIERS If we use your services we usually collect:

  • Your name.
  • Your contact details

We will mainly use your data to:

  • Communicate with you in relation to the purchase and delivery of products and services
  • Administer and manage the receipt of products and services.
  • Keep a record of your relationship with us.


DIRECT MARKETING


If you form part of our mailing list you may from time to time receive occasional information from us about our company, new services and important industry news. We will only ever send you information which we feel is of genuine interest to you, however if you would prefer not to receive these updates please just get in touch at any time
brian@golfersalgarve.com to let us know and we will make sure your wishes are followed. You can unsubscribe and/or update your preferences at any time.

How we keep your data safe and who has access

We ensure that there are appropriate technical controls in place to protect your personal details; for example our network is protected and routinely monitored.

We undertake regular reviews of who has access to information that we hold to ensure that your information is only accessible by appropriately trained staff and contractors.

We sometimes use external companies and software packages, such as email service providers, accountancy systems and databases, to store or process personal data. These include MailChimp, Protected Travel Services and Global Payments. We use these recognised partners and companies who adhere to privacy regulations and each has data processing agreements in place that sets out how they handle your data.

We’d like to reassure you that we have not and will not retain your information in an unauthorised way nor share, sell or pass on your details to any other 3rd party for the purposes of marketing. We will only ever share your data in other circumstances if we have your explicit and informed consent.

How long will we hold your data?

We will only hold your information for as long as is necessary to fulfil the purposes for which it was collected. From time to time we may ask you to update your details or re-subscribe to our contact list. If you choose to unsubscribe from our mailing list, we may keep a ‘suppression list’ which includes your details so that we know you have chosen to be removed from the list.

Your right to know what we know about you, make changes or ask us to stop using your data

You have a right to ask us to stop processing your personal data. If it’s not necessary for the purpose you provided it to us for (e.g. providing a service or product) we will do so.

Contact us on 07766 733323 or email brian@golfersalgarve.com if you have any concerns.

You have a right to ask for a copy of the information we hold about you. If you spot any mistakes, please let us know and we will correct them.

If you want to access your information, send a description of the information you want to see and proof of your identity by post to the Data Controller, Golfers Algarve, Casas Algarvias, Moradia 7, Malhada Velha, Ferreiras, 8200-568, Portugal. We do not accept these requests by email to make sure we only send personal information to the right person.

Changes to this privacy policy

We may change this Privacy Policy from time to time. If we make any significant changes in the way we treat your personal information, we will make this clear on our website or by contacting you directly.

This policy was last updated May 2018

How to contact us

If you want to request information, raise a concern or contact us about our privacy policy you can email us brian@golfersalgarve.com or write to:

Golfers Algarve Ltd 1 Golfers Algarve, Casas Algarvias, Moradia 7, Malhada Velha, Ferreiras, 8200-568, Portugal